Business Metrics Calculating and Leveraging Customer Effort Score (CES) See how minimizing customer effort turns satisfaction into sustainable growth.
Business Metrics Business Growth with Predictive CLV Models Unlock customer insights with predictive CLV models—strategies to drive growth
Growth Beyond MRR: The Best Metrics for Non-Subscription Businesses In non-subscription B2B businesses, relying solely on MRR doesn’t capture the full scope of performance. Alternative metrics like Revenue Growth, Customer Lifetime Value (CLV), Profit Margins, and Sales Velocity provide deeper insights.